Frequently Asked Questions (FAQ)

Once your payment is confirmed, you will receive an email with a download link to your product. You can access your purchase anytime by downloading it from the link provided. Please ensure you check your spam/junk folder in case you do not receive an email in your inbox.

3. How do I extract the ZIP files?

To access the files inside the ZIP, you’ll need to extract them. On most devices, you can simply right-click the ZIP file and select "Extract All" (Windows) or double-click the ZIP to open it and drag the contents to your desired folder (Mac). On mobile devices, you may need an app like WinZip or a similar file management tool to unzip the files.

For Android phones, iPhone and iPad, you will need an app to do so. Unzip apps can be found on both the App Store and Google Play.

4. Can I sell the digital files I purchase from this store?

No, the digital files you purchase from this store cannot be resold, redistributed, or offered as digital products. They are intended for personal use or to create physical items only.

5. Can I sell the designs on physical items?

Yes, you are welcome to use the designs on physical products. However, please be aware that you are not permitted to use, upload, or sell these designs on print-on-demand platforms such as Zazzle, Amazon Merch, Teespring, Spreadshirt, or any other dropshipping and design upload sites.

6. Can I use the designs for commercial purposes?

Yes, you can use the designs to create physical products for personal or small business use, such as on t-shirts, mugs, or prints. However, you may not resell the digital files themselves or offer them for download in any form.

7. What is considered misuse of the digital files?

Misuse includes selling, sharing, or distributing the digital files in any way, whether as individual files or as part of a collection. Additionally, uploading the files to print-on-demand or design-sharing platforms is not permitted.

8. Can I modify the digital files?

You can modify the files to suit your needs when creating physical products. However, even modified versions of the files cannot be sold or redistributed as digital products.

9. Can I request a refund or exchange?

Due to the nature of digital products, we do not offer refunds or exchanges. Please review the product details carefully before purchasing. If you encounter any issues with your download or the file, feel free to contact us, and we’ll do our best to assist you.

10. I didn't receive an email with the download link

After your payment is confirmed, you will automatically receive a download link via email. Be sure to check your spam / junk folder, as the email may sometimes be directed there.

Feel free to contact us if you have any questions or issues, and we’ll do our best to respond promptly.